• FAQ's

      • We accept PayPal and the following credit cards: Visa, Master Card, Discover and American Express.

      • Processing times are listed in top portion of description of each wig on our website. Our Made-to-order units have a processing time of 21 business days*. Our Pre-Made Wigs have a processing time of 7 to 10 business days* and our Glueless Full Lace Wigs have a processing time of 14 business days*.

      • You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package.

      • We ship via USPS Priority for domestic packages and USPS Express for international packages. Once your order ships, please allow up to 3 to 5 business days (for domestic orders) and 7 to 10 business days (for international orders) for its arrival.

      • Due to the nature of our products, all sales are final.

      • Upon adding products to the cart, you can enter a discount code in the input field labeled 'discount code' and then click the 'update total' or 'apply' button.

      • All payments accepted on the site are processed by PayPal, and as such, your information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).

      • If you have any additional questions, feel free to send us an e-mail at customunits@makeupd0ll.com.

      • All custom wig order requests must be sent via email to customunits@makeupd0ll.com. Thank you!